Corona
We are prepared. Even in this special season of the pandemic. You can cancel your trip free of charge up to 3 months before departure, due to COVID-19. Please note: In 2020 we were able to cancel all trips free of charge due to the COVID-19 situation! We will update you about the current situation in January 2023.
FAQ
Who is Mideast Tours?
Mideast Tours is the travel agency coordinating the booking process and the land operation for the Adrian Snell Tour. Mideast Tours can provide assistance for all questions regarding registration, payments and lodging. You can contact Mideast Tours representative Karen under:
E-Mail: karen@mideast.tours
Who is Worldwide Village LTD?
Worldwide Village LTD (WWV) is the travel agency, based in Switzerland, coordinating the booking process and collecting the payments for the Adrian Snell Tour, on behalf of Mideast Tours.
What documentation is necessary for tour registration and travel to Israel?
A current passport, valid for at least six months beyond the tour, is required. There are no exceptions to this policy. A travel visa is required for some countries. Please find out more about Israel’s visa policies regarding your country here: Isreal’s Visa Policy.
How is the lodging determined?
The registration pricing per tour participant is equal for double occupancy (two people sharing a room), or single occupancy. If you want to share a room with a specific roommate, you must register together as a two guest registration. Different bedding arrangements can be requested. If you wish to add a roommate to your registration later on, please contact us through E-Mail: karen@mideast.tours.
What is the payment schedule?
A 10% deposit per person is due at the time of registration. Full payment is due 60 days before the start of the tour. Registered participants will automatically get a notification by e-mail 60 days prior to the departure.
Our billing is in US $. The mentioned prices in € are a guide value.
Travel insurance
We urge you to purchase cancellation insurance and supplemental medical coverage (which covers preexisting conditions).
Customers money hedge
We are a member of the travel guarantee cooperative «Reisegarant Genossenschaft FAIR». To secure customer funds, US $ 2.50 per participant is included in the travel price and thus not listed separately on the invoice.
What is the minimum number of participants?
The minimum number of participants is 50 people.
What is the registration deadline?
All registrations must be made by latest February 18, 2023 (30 days prior to the departure). Registrations beyond this date will only be accommodated based on availability.
What happens if I have to cancel my participation?
You can find our cancellation policy in our Contractual Conditions. Click here for more information.
What about my flight to Israel?
Every customer books their own flight to and from Tel Aviv. We highly recommend you wait with the booking of your flights until the minimum number of participants is reached. We inform our registered customers when it is safe to book the flights. Should you decide to book your flight prior to our confirmation, you bear the financial risk of having to cancel your flight booking in case the trip is being cancelled.
Once the tour is secured you can either book your flight on your own, with the travel agent of your choice or through our partner WorldWideVillage Travel – ensuring best price value.
If you want to book your flight on your own, please note: If you want to use our service of transfer to the Hotel, there will be a bus leaving Tel Aviv Ben Gurion Airport at 4pm (16:00h) on arrival day. If you are not able to catch this transfer, we kindly ask you to take a taxi to the hotel on your own costs. The costs for a taxi to Tel Aviv Downtown are approx. NIS 100 (approx. USD 35-40). Kindly note: Check-In at the hotel will be possible from earliest 3pm (15:00h) onward.
What medical precautions should be considered before traveling to Israel?
There are no specific immunizations or medications that are recommended or required for travel to Israel. (This excludes all information concerning COVID-19 – more information will follow 2-3 months prior to the trip). We advise you to connect with your primary care physician regarding his/her recommendations for you specifically. Please keep in mind that you can purchase the equivalent of most standard over-the-counter medicines in Israel. We would also encourage you to inform your health insurance provider that you will be traveling out of the country to determine your coverage and medical care options while in Israel.
Allergies
Our hotels have extensive buffets for breakfast and dinner. Even breakfast in the Orient always includes salad and vegetables. In this case, we ask you to note special meal requests in the comments. If you suffer from allergies, you should definitely bring enough snacks. In certain places it will not be possible to go to a supermarket. Please note: vegetables, salads, etc. are plentiful in every hotel.
Security situation in Israel
The safety of our customers is our top priority. We are in close contact with the Swiss embassy and our local staff regarding the situation in Israel. We have never had to cancel a group trip for security reasons. A forecast several months in advance is not possible for such countries. Changes to the program are therefore possible at any time, also for political reasons.
Payment in the country
You can use your credit/debit card to obtain cash at ATMS throughout Israel. It is advisable to change some cash (shekel) in small notes while you are in your home country. Most Israeli hotels, restaurants and stores accept American Express, MasterCard and Visa cards as well. American dollars are accepted in many places in Israel; however, in most cases, change will be given in NIS (New Israeli shekels).
Can I drink tap water in Israel?
Tap water is safe to drink in Israel, but bottled water will also be available.
Will I have access to wifi?
Most hotels in Israel have wifi available for hotel guests at standard rates. Many cafes and restaurants also offer complimentary wifi services. Since September 2013, Tel Aviv offers a citywide free wifi network which provides 80 free internet «hot spots» across the city. Most of the touring buses also have complimentary wifi available.
Will I be able to use my cell phone while in Israel?
Please check with your mobile phone service provider to determine if you will need to purchase an international plan to use your phone in Israel. Local Israeli SIM cards which phone/data plans can be purchased in Israel if needed. To make use of such services, your phone has to be «unblocked».
Will I need to bring a power adapter?
Almost all hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work.